Does American Express bring you a smile?
Wednesday, October 7th, 2009Earlier this year, American Express became an ordinary credit card. Worse than ordinary, they have become an overpriced hassle! I rarely take an organization to task in my blog, but they have ceased to be impressive. Their new slogan should be “Hope you don’t get left stranded.” On a more than one occasion, I have landed in another city, went to get my rental car only to find my card would not work. I have heard every excuse from them from security or fraud checks, to over the limits. Over the limit? This was the card without limits. Because they do not keep their history beyond six months, then they cannot see our years of experience with big events and solid payment records.
Plugs
Wednesday, October 22nd, 2008The TSA agent who screens bags notes how many electrical items that are a part of one’s brief case these days. Screeners often do a double take on my bag because of all the cords. I have a cell phone wall charger cord, cell phone auto charger cord, a GPS auto cord, RCA cables for [...]
Taste the fine print
Monday, October 6th, 2008Then I spotted it–the tiny print at the bottom of the bag which curls under when a package is bulging full and is NOT READABLE. When spotted it clearly reads “Seasoned with Red Pepper.” Yuck! Not what I was expecting! It took a while to get that taste out of my mouth. This is often how people hide their motives, beliefs, and leanings. You have to read the fine print to get who they are.
Ron goes to NY and writes about a hot dog
Monday, August 25th, 2008I traveled to NY to do a couple of interviews on television and radio covering my new book, Toy Box Leadership, (seen at the right). While traveling I like to eat something distinctly local rather than national chains you can eat anywhere. There are several choices to make while in New York City but on [...]
Three AM wake up call
Monday, August 11th, 2008Waking up is never easy for me because I love sleep. You would never guess that based upon the five-hour average I get. Even with my phone sitting on a cloth I heard it vibrating on the dresser. Who could be calling this early I wondered as I focused my eyes on those LED numbers. [...]
A curling memory
Friday, June 13th, 2008When my wife and I headed for our honeymoon destination, we could not check in to the hotel before buying a curling iron. She forgot to pack it. We took a vacation the first summer we were married. It was only a three-day weekend because that was our budget, but when we got to Gatlinburg, [...]
$15 Baggage Fee
Wednesday, May 28th, 2008American Airlines just announced they would charge fifteen dollars for each checked bag. Whiles airlines are suffering, their creativity for fees runneth over. What will be next–$5 for the complimentary five peanuts in the bag? We may have to pay for the safety instruction or for assistance in boarding the plane. Normally when one pays [...]
Duct Tape and a Lavatory
Thursday, February 14th, 2008The reading has been intense. But I promised you this story about the duct tape and the lavatory. This is a longer than normal post but a very funny story. I am a very loyal fan and customer of Southwest Airlines. Southwest does not fly to all the places I need to go and so [...]
Are you home?
Saturday, December 15th, 2007People often look at me with that blank look and probably ask themselves if any one is home. My mom would tell me to play in the interstate. She was kidding . . . I think. We work hard to hold it all together, but during the holidays we are out of our routines and [...]
Packing for travel
Thursday, November 29th, 2007I checked the weather forecast for the next three days. I packed accordingly and took my trip. I drove just over 300 miles due east. East is on the same latitude and typically has no climate changes. Boy, did I miss the mark on this one. It was the first year I began to travel [...]
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